Professional Services Center

Schmidt Professional Service Centers were established in various selected major cities in Greater China and the AESIAN regions to provide all-round services support. Our well-developed network hubs enable efficient dispatching quality services to maximize the uptime of enterprise mission-critical systems and ensure rapid resolution upon every service request.

Our professional team provides enterprise an one-stop solution from consulting, process analysis, site survey, hardware and software development, system integration, installation, tuning and testing, to support and training service.

Schmidt Project Management Services cover all phases in the project management lifecycle, from project initiation, planning, execution to delivery. With the use of industry approach and proven methodologies, it helps enterprises not only achieve project goals and objectives within scope, time, and budgetary constraints, but also optimize the allocation of resources.

Our highly skilled and well-trained service team provides enterprise with all-round service support during and after the implementation. We provide a wide range of service support to meet your specific needs and budgets, from on-site support to mailing in depot repair, and from maintenance agreements to time based options. In addition, we also offer calibration and testing, spare parts and material replacement, troubleshooting, consultation, etc.

• On-site service
• Depot repair
• Materials replacement
• Migration service
• Regular preventive maintenance
• Software maintenance
• Tuning & testing
• Hotline support

Schmidt Consulting Services offer a suite of well-defined methodologies and reliable solutions designed to address industry-specific needs ranging from strategic planning, proof of concept to enterprise system implementation.

• Technology Approach – Usage of 1D, 2D Barcodes and Symbologies
• Hardware Analysis – Scanner, Handheld Terminal, Consumables and Printer
• Performance Evaluation – Barcode Density , Resolution of Printing and Scanning

• Technology Approach – Usage of LF, HF, UHF and 2.45 GHz
• Hardware Analysis – RFID Reader, Handheld Terminal, Antenna, Tag and Printer
• Installation Design – RFID Reader and Antenna
• Performance Evaluation – RFID Tag Placement and Orientation as well as System Tuning
• Site survey – Proof of concept

• Hardware Analysis – Access Point and Wireless Switch
• Performance Evaluation – Wireless network analysis and design
• Site survey – Proof of concept
• Business / IT Strategy
• Workflow design & analysis
• Business process re-engineering & transformation
• Technology enablement strategy

Development service to meet enterprise business objectives and requirements. We support a wide spectrum of software development such as enterprise mobile applications, middleware, warehouse management, route accounting and asset tracking solutions, to name just a few. We also offer our know-how and resources to solutions partners and end users to co-develop new solutions and applications.

We have extensive and hands-on experience in rolling out large-scale, multi-site projects and integrating different types of data capture terminals in supply chain management and enterprise mobility.

• Software design & development
• System integration and installation
• Integration with host systems such as ERP, WMS
• Pilot testing
• User Training

With solid foundation of technology know-how and proven track record in managing enterprise projects, Schmidt is strived to implement industry best-practice methodologies so as to address unique business requirements and create innovative workflow processes for our customers. Our end-to-end system integration and mission-critical application development services across a variety of platforms and technologies derive a measurable return on investment (ROI) and increased productivity.

Our services include label design and quality printing (with customized logos, graphics, variable information and sequential barcodes), as well as RFID encoding (with EPC, sequential number and customer specific data), with flexible order quantity to cater different business needs.

Schmidt Professional Services and Training including Inventory Service, Mobile Device Management (MDM) and System Training help customers to streamline the management of company asset or inventory and adopt the operation of new system efficiently.